Update 5:42 p.m.: Amazon has backtracked on its directive, saying the email order was sent "in error."
"This morning's email to some of our employees was sent in error," an Amazon spokesman said late Friday. "There is no change to our policies right now with regard to TikTok."
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Amazon allegedly told its employees that they must delete the TikTok app from mobile devices in order to continue accessing their work email, citing unspecified "security risks."
In an email, Amazon told its employees that the app must be removed from phones and similar devices by Friday, July 10, although they are still permitted to access TikTok from their Amazon laptop browser.
A TikTok spokesperson told Business Insider that the company did not receive any notification from Amazon concerning the ban.
"While Amazon did not communicate to us before sending their email, and we still do not understand their concerns, we welcome a dialogue so we can address any issues they may have and enable their team to continue participating in our community," the TikTok spokesperson said.
The video-sharing social media service has recently come under scrutiny for its data collection tactics.