McDonald's creates new ordering system specifically for truckers

by Jordyn Pair · Mar 26th, 2020 12:17 pm

Last Updated Mar 26th, 2020 at 2:42 pm

McDonald's announced on Monday that it has created an ordering system specifically designed to keep truckers fed and safe amid the coronavirus pandemic as they transport crucial goods across the country.

In an open letter, McDonald's Senior Vice President of Operations Bill Garrett explained the new system and pledged to support U.S. truckers. Many states have restricted restaurants to take-out or delivery only to curb the spread of the coronavirus.

Take-out is not an option for truckers, though, because their vehicles will not fit through the drive-thru.

McDonald's is instead encouraging truckers to use the restaurant's app to order and pay, select curbside service, and pick up the order at the designated Trucker curbside sign.

"As the world continues to address the quickly changing landscape, we are in this together with you, our valued friends in the trucking and transportation industry. Thank you for everything you are doing to keep essential parts of our economy going. We wanted to personally reach out to you and let you know that, to support you in this effort, McDonald's restaurants are doing their best to remain open to provide hot meals to our customers and employees, as long as local, state, and federal governments continue to allow us to do so," Garrett said.


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