Starbucks temporarily suspending use of personal cups amid coronavirus outbreak

by Bryan Brammer · Mar 5th, 2020 11:44 am

Last Updated Mar 6th, 2020 at 7:32 am

Starbucks announced Wednesday that it is temporarily suspending the use of personal mugs and tumblers at all North American stores in order to prevent the spread of coronavirus.

In an open letter posted on the company's corporate website, Rossann Williams, Starbucks' president of company-operated businesses in the U.S. and Canada, said the company is pausing the bring-your-own-mug program, although it still plans to honor the 10-cent discount.

"We are pausing the use of personal cups and 'for here' ware in our stores. We will continue to honor the 10-cent discount for anyone who brings in a personal cup or asks for 'for here' ware," Williams said. "We will continue to stay close to our partners and local health officials, and we are optimistic this will be a temporary situation."

Starbucks will also be increasing the number of cleanings at its stores, as well as suspending any business-related air travel.

The company declined to comment on how long the suspension would last.


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